The Board of Directors of Nikkei Concerns (NC), a non-profit elder care organization primarily serving the Japanese community, announced Wednesday that Susan Oki has resigned from her position as Chief Executive Officer (CEO). She will stay until the end of November.
In her three year tenure, Oki has improved NC in many ways. She stabilized NC’s financial condition by increasing revenues by $1.3 million and donations by over 30%. Accounts receivables have decreased over 60% improving cash flow by $1 million. Quality of care indicators at Seattle Keiro (SK) have shown marked improvement. The number of SK state survey deficiencies decreased from 17 in 2008 to 1 in 2009. Volunteer hours and participation in annual fundraising events such as the Founders’ Golf tournament and South China Dinner reached all-time highs. Census at Nikkei Manor remains at almost 100% and 95+% at SK compared to other long term care facilities who are averaging 75% or less in the current economy.
Kevin Nagai, Board President, says “Susan has done much to improve the operations and financial viability of Nikkei Concerns. We thank her for her hard work and compassion for our elders. We wish her the best in her future endeavors”
Oki stated, “The Board and I were not on the same page in terms of expectations. However, I would like to thank the Board for providing me with this opportunity to make a difference in our community and to the staff, volunteers and donors who have supported us. It has been a wonderful and fulfilling experience for me personally. I wish Nikkei Concerns the very best as it approaches its 35th anniversary.”
Current Chief Operating Officer, Skip McDonald, Ph.D., has been appointed as interim CEO by the Board of Directors.